Your new company
You will be joining one of the oldest and most trusted Personal Injury Insurers in Australia. This organisation is firmly established as one of the best Insurers in its sector and is looking to add a Technical Specialist to one of their Case Management teams!

Located in the heart of Melbourne CBD, this Insurer is offering amazing benefits for their employees such as: established career progression pathways, hybrid working (2 days in the office), flexible working hours, 1 RDO per month, supportive and collaborative company culture and more!

Your new role
This Technical Specialist position will see you joining one of the Case Management teams as an escalation point for complex claims and provide technical support to Case Managers.

Key responsibilities:

• Coach team members by providing technical feedback and upskilling, in addition to providing strategic advice on workers compensation guidelines.
• Deliver progress updates and recommendations in Claims team meetings.
• Identify areas for operational improvement across portfolios by developing and maintaining effective working relations with the claims team.
• Attend tribunals for complex claims and provide legal advice to Case Managers.

What you'll need to succeed

• To be successful for this position, you will possess the following:
• Thorough understanding of relevant VIC workers compensation legislation.
• Experienced in workers compensation case management, calculating weekly entitlements and dispute resolution skills.
• Ability to coach and upskill team members is highly desirable.
• Excellent written and oral communication skills.

What you'll get in return

• Exceptional salary package!
• Join a collaborative and supportive team culture.
• Hybrid working and flexible working hours!
• Career progression and development opportunities.
• Discounted health insurance and gym memberships!
• Quarterly reward and recognition awards.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2687369