Settlement Support Officer

Settlements Support Officer – Banking, Fin Serv & Customer Service – Gold Coast – Sal. $60-65K + Super
Your new company
This company based on the Gold Coast is one of Australia’s leading mortgage lenders and they are seeking a permanent full-time, Settlement Support Officer to support the settlement and customer service team. Salary on offer is $60-65K + Super.

Your new role
As a Settlements Support Officer, you will provide operation support for the home-lending settlements team and internal brokers. Additionally, you will provide exceptional customer service, processing and responding to incoming client queries.

What you’ll need to succeed
You will come from a customer service background and be able to demonstrate the following:
  • Excellent communication and interpersonal skills
  • Problem solving skills
  • Banking / Finance and/ or home loan settlements knowledge desirable
  • Team player
  • Reliable, hard worker

What you’ll get in return
You will be rewarded with:
  • $60,000 + super
  • Supportive, inclusive and easy-going team environment
  • Upon completion of probation period, two days’ work from home
  • Nearby parking $5 per day – opportunities for basement parking hire
  • Casual Friday dress-code
  • Regular team morning tea’s, lunches, after-work celebrations
  • Social club encouraging team interaction outside work

What you need to do now
If this role aligns with what you’re seeking, please click ‘apply now’. Alternatively, if you would like further information or wish to discuss the position further with our Hays consultant, please call Olivia (07) 3231 2621, or email for a confidential conversation.

LHS 297508 #2667660


Job Type
Banking & Financial Services
QLD, Gold Coast

Talk to a consultant

Talk to OliviaJane Plunkett, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street

Telephone: +61732312621

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