Your new company
An organisation responsible for regulating, conducting, and promoting racing in Victoria, a sport that annually generates around $400 million in economic activity and over $3 billion in wagering and directly involves over 15,000 people.
An organisation that is committed to building a workplace that not only respects but embraces difference and sees diversity as an essential part of our success. An organisation that is driven by values and strives for a culture of inclusion where all people feel respected, valued, listened to, inspired and that they belong.

Your new role

• Services support officer will be the initial point of contact for inbound calls, respond to enquires and attend to the needs of stakeholders in a professional manner
• Triaging enquires to internal staff
• Respond to email enquires, providing clear concise responses and where appropriate provide recommendations
• Assist stakeholders navigating the companies website
• Receive and process incoming and outgoing mail
• Manage incoming financial transactions, invoices and daily reconciliation
• Generate reports relating to financial transactions and public information that has been published on the companies website
• Assist in developing new training material and tools as part of the department’s standard operating procedures
• Provide administrative support for Team Meetings – book meeting rooms, preparation of agendas, minute-taking, distribution of action items
• Modify, implement, and effectively maintain administrative information management systems
• Ensure knowledge of relevant policies, procedures, guidelines, and work methods is actively maintained
• Complete all mandatory and scheduled training as requested

What you'll need to succeed
Personal attributes-

• Strong appreciation of rules and regulations and an affinity for compliance
• Ability to maintain professional independence under pressure
• Advocate for organisational decisions
• Effective communicator
• Proven team player across organisational lines

What you'll get in return

• Extensive training
• Ability to expand skill set and new learn new things
• Permanent full-time position
• Attractive salary
• Work for a company that values their employees

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2685789