Service Desk Analyst

Service Desk Analyst – 4 month contract - Government – Chatswood location

Your new company

This Government Organisation is currently seeking a Service Desk Analyst to join the IT team in a 5 month contract. This Government Organisation is based in the Chatswood area of Sydney and are looking for a Service Desk Analyst with experience across high volume service desks and desktop support. This role would allow you to work in a 4 month contract and do flexible hours.

Your new role

As Service Desk Analyst you will be responsible for taking 1st and 2nd level support phone calls, walk ups and managing ticketing systems. In this role you will be working across a high-volume service desk and you must have excellent verbal and written communication skills. You will also have extensive experience across desktop support and doing walk up support.

What you'll need to succeed

  • To be a fit for this role you will have minimum 2 years recent experience in a Level 1-2 IT Support role
  • Have excellent customer service and be immediately available
  • Experience in Microsoft technologies – Active Directory, Windows operating systems
  • Windows 10
  • O365, MS Servers 2012 and 2016
  • Basic networking knowledge
  • Windows OS and entire MS Office Suites
  • Experience in ServiceNow ticketing system
  • Experience in laptop and desktop builds
  • Excellent communication skills and confident to speak to stakeholders at all levels
  • Due to immediate start, only candidates immediately available will be considered
  • Candidates with experience across any Australian government organisations will be highly regarded

What you'll get in return

  • 4 month contract
  • Flexible working hour
  • Competitive hourly rate $$$

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, contact Takumi Sugiyama on 02 9048 8942 or email Takumi.Sugiyama@hays.com.au.

LHS 297508 #2684416

Summary

Job Type
Contract
Industry
Technology & Internet Services
Location
NSW, Northern Sydney
Specialism
Infrastructure
Ref:
2684416

Talk to a consultant

Talk to Takumi Sugiyama, the specialist consultant managing this position, located in Sydney City
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0290488942

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