Service Delivery Manager

Exciting opportunity to join a Townsville based role as a Service Delivery Manager

Your new company
Your new Townsville based company is a care provider specialising in supporting individuals living with disabilities, mental health, aged care and Veterans. They emphasise their ability to match participants with their support staff to provide the highest-quality services. They have a high regard for the importance of self-determination, active participation, and capacity building to help participants reach their goals.

Your new role
  • Demonstrate an understanding of relevant legislations, policies and procedures (NDIS practice standards, Disability Services Act and standards, Work Health and Safety and Equal Opportunity, and risk management principles).
  • Manage and mentor staff with a focus on delivering a person-centred approach.
  • Rostering staff and reporting to the General Manager
  • Administrative tasks such as maintaining participant records, stakeholder engagement and keeping on top of financial management to ensure vacancies are met and services are delivered.
  • Quality management and improvement in quality standards and procedures.

What you'll need to succeed
  • A relevant Primary Health, Allied Health, Business or Community and Social Service qualification and/or equivalent experience in Disability or Aged Care
  • Strong administrative, organisational and time management skills in a high-volume role
  • Experience in rostering
  • Management and supervisory experience with the ability to implement staff training and development
  • Be able to participate in an on-call roster and duties to cover care provider shifts

What you'll get in return
  • Full-time, Permanent position based in Townsville
  • $70-105k salary (including super)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Megan White on 07 4417 1105 or
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2663724


Job Type
Healthcare & Medical
QLD, Townsville
Based on Experience

Talk to a consultant

Talk to Megan White, the specialist consultant managing this position, located in Townsville
Level 6, Suncorp Tower, 61-73 Sturt St

Telephone: 0744171105

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