Senior Case Manager

Visible position across Agency- 12 months- training provided Multiple Opportunities Generous Hourly Rates

Your new company
The new financial year is finally here! New initiatives from the government – including the release of the government budget – will play a direct role in funding, maintaining, and creating several opportunities within Federal Government. Hays is currently working alongside a Federal Government agency to recruit Case managing professionals Across APS5 and APS6 banding

Well-known for their positive mark in the Disability Sector, this organisation is going through a period of growth aimed at developing procedures and pushing best practice. This opportunity is a visible appointment within the Federal Agency that will take your career to the next level!

Your new role

You will be tasked with:
  • Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
  • Resolving matters through case management
  • Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
  • Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles
  • Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
  • Assessing and responding to priorities and risks

What you'll need to succeed

  • Possess strong analytical and communication skills
  • High level of interpersonal and stakeholder management skills as well as the capacity to liaise with a wide range of internal and external stakeholders on behalf of the agency
  • Ability to Identify and understand problems and opportunities by gathering, analysing, and interpreting quantitative and qualitative information.
  • Ability to Identify the need to change, describes the reasons for the change and the risks of not changing
  • Demonstrated ability to understand complex problems and develop solutions, including using own initiative and being solutions focussed.
  • Organisational skills, excellent attention to detail and a commitment to achieving results through taking responsibility for their own work tasks and working as a cooperative member of a team.

What you'll get in return

  • Training and development
  • Mentoring
  • Opportunity to impact and add value
  • Working with a purpose

What you need to do now
The Candidates applying must be Australian Citizens

For more information regarding this role feel free to reach out to me for a confidential conversation on 0396049511 or alternatively

LHS 297508 #2680072


Job Type
Government & Public Services
VIC, Melbourne CBD

Talk to a consultant

Talk to Fay Thomas, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street

Telephone: 0396049511

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