Sales & Service Consultant

Permanent Role | WFH Flexibility | Convenient Location | Great Company Culture & Benefits

Your new company

Is a leading insurance company located in Brisbane CBD. The company are looking for candidates who enjoy working in a fast-paced environment and who can adapt to constant change and innovation. Successful applications will be able to deliver a high level of customer service to customers on each call.

Your new role

Will be assisting in the growth of the business by delivering high level customer service and by promoting the company's products and benefits to customers. You will be upselling options by promoting their benefits to customers based on their needs as well as maintaining and updating policies as required. Key responsibilities will include:

- Respond to inbound calls
- Proving customers with correct information
- Ask appropriate questions that may uncover customer needs to generate a sale
- Take necessary steps to retain customers
- Resolve customer queries quickly

What you'll need to succeed

The company are looking for candidates who are customer focused, can work collaboratively and are able to drive vision and purpose. They are looking for someone who can handle customer objections and are able to comply with best practice procedures. They also require:

- The ability to work without supervision
- A proactive approach to work
- A positive attitude
- You to communicate well on all levels
- Ability to meet company KPI's

What you'll get in return

- Comprehensive Training
- WFH Opportunities
- Convenient Location
- The chance to be a part of a large insurance company

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2671902

Summary

Job Type
Permanent
Industry
Insurance
Location
QLD, Brisbane CBD
Specialism
Contact Centres
Ref:
2671902

Talk to a consultant

Talk to Chloe ODowd, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street

Telephone: 0732433095

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