Your new company
Recruiting for an NSW Government Department who require Reservation and Call Centre admins until June 2023. This role will require you to work Monday – Friday at their Parramatta Based office, with an expectation to work in the office at least two days per week and the rest working from home.

Your new role
• Provide timely, accurate and high quality customer services to key stakeholders
• Deliver administrative and customer services via telephone, e-mail and other communication channels to assist customers and provide an integrated customer experience across a range of areas including, Accommodation reservations, Events and Passes
• Provide information and assistance to internal and external customers to complete the required transactions
• Create a positive relationship in all customer interactions, maintaining a professional and friendly manner and ensuring customer satisfaction is a priority.
• Record and maintain accurate information about customer enquiries, sources of information and levels of assistance provided.
• Comply with privacy requirements ensuring confidentiality, privacy and integrity of information is not compromised in accordance with relevant legislation.

What you'll need to succeed
• Excellent attention to detail
• Effective time management skills and comfortable managing yourself to deadlines
• Self-motivated and strong initiative
• Great people skills, able to develop relationships quickly with others
• Previous experience in reservations/travel agencies and call centre experience

What you'll get in return
On offer to you is a Reservations admin position assisting a reputable government department on a temporary assignment at a pay range of $31 - $35 per hour + super. In return you will be working Monday – Friday. You will be working in a supportive team in their Parramatta-based location at least two days a week and the rest working from home. The contract is looking to start ASAP.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Jeremy.Coloma@hays.com.au or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


LHS 297508 #2687234