Your new company

We are the leading provider of wet processing equipment for quarries, mines, and recycling operations on the global market. The equipment range has applications across a wide range of materials and is delivering significant efficiencies in the construction and recycling, mining, specialist industrial sands and environmental sectors. Working across 5 industry sectors and 8 strategic regions globally, we have been co-creating with customers for over 20 years. We are known for changes the ways of traditional washing equipment supply and delivering collaborative, imaginative, and unique processing systems. We work hard to lead and deliver highly strategic and innovative projects.

Your new role
The company is now seeking to employ Regional Support Engineer to join the CustomCare Department.
Roles include provide aftersales support for all customers within region. This will involve troubleshooting issues were possible or coordinating additional resource as required. Carry out planned/ unplanned maintenance as required. Support RCM (Regional CustomCare Manager) within region through site visits where required and liaising with CDE Global technical team to develop best solution for customer Proactive, logical approach to diagnosis of plant faults. Provide reports from site visits back to operations team to record progress and recommend future improvements. Extensive travel throughout Australia as the primary region. Working outside normal hours may be occasionally required.
Duties and Responsibilities:

• Provide aftersales support for all customers within region. This will involve troubleshooting issues by self were possible or coordinating additional resource as required.
• Ensure sufficient technical support for sales team within region particularly through site appraisals and customer meetings with sales team as required.
• Adhere to the company, HR and H&S policies

What you'll need to succeed
You will have minimum 3 years’ experience in a similar role with a good level of secondary education with high degree of numeracy and literacy. You will have experience in electrical control systems, practical experience working on machinery and a basic understanding of pneumatics and hydraulics. You will have exceptional organisation skills and can work as a team as well unsupervised. You will have the ability to communicate effectively in writing, orally, and through presentations. Desirable Criteria • Health & Safety qualification
• Electrical Qualification
• Qualified Lift Planner
• Forklift license
• Experience in washing plant maintenance & repair
• PLC experience
• Pump maintenance experience
• Screening maintenance experience
• Ability to use design packages including AutoCad
• Knowledge of technical flow diagrams

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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