Quality Assurance Analyst Risk and Compliance
Your new company
One of the largest leading financial institutions in Australia and country’s largest automotive financier .
Your new role key role as first line of assurance by conducting quality assessments for the Operations centre through call monitoring and loan application reviews .
Role responsibilities:
- Perform regular file and call assessments for team members to assess compliance with all relevant legislative requirements, internal policies, and processes
- Support the design and implementation of Monitoring and Supervision (QA) framework for an Operations Centre
- Prepare Monthly QA reporting and conduct monthly QA meetings with relevant Heads of department within Operations Centre
- Review controls that support key compliance obligations to ensure they are designed and operating effectively
- Participate and lead calibration meeting with internal and external stakeholders
- Provide QA/Compliance/Process guidance to the Operations Centre to assist the development of their team members
What you'll need to succeed
- Minimum 2 years’ experience in Audit, Quality, Risk and Compliance role in Financial Services
- Knowledge of relevant legislative and regulatory requirements applicable for Financial Service Industry
- Strong decision-making skills and the ability to communicate outcomes clearly
- Highly organised and able to prioritise variety of tasks
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV at Harvin.kaur@hays.com.au
LHS 297508 #2684702