Personal Banker

Exciting personal banking permanent opportunity at HMAS Cerberus branch with a reputable bank!

Your new company
This bank is a well established and reputable banking organisation with history dating back to the 1950's. This Australian Bank offers mortgage, consumer and credit loan facilities as well as products and services within superannuation, everyday transactions, savings, term deposits and insurance and are known for their excellent customer service.

Your new role
As a Personal Banker you will be based in HMAS Cerberus, working 8:30am to 4:30pm, Monday to Friday.
In this role you will be the first point of contact for the bank's members to service their everyday banking needs such as taking enquires and processing applications on Saving Account Products, Insurances, Personal loans and Credit cards, while educating our members on digital Banking solutions.

Some of the day to day responsibilities will include but not be limited to:

  • Providing seamless end to end banking experience
  • Making outbound calls to new and prospective members
  • Referring mortgage enquires to our mortgage specialist
  • Creating meaningful conversation with members by building trust and confidence
  • Educating the members to adopt and use digital banking tools

What you'll need to succeed
To be considered for this role you will ideally have a strong customer service background. Previous experience within banking or if you have Tier 2 qualifications will be seen as highly desirable.

What you'll get in return
In return, you will be rewarded with:

  • A competitive salary
  • Excellent work culture
  • Great career growth opportunities and internal training opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email me Kim Nguyen at

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2683235


Job Type
Banking & Financial Services
VIC, Southern Melbourne

Talk to a consultant

Talk to Kim Nguyen, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street

Telephone: 99463558