Member Care Consultant

• Fantastic CBD location • Hybrid WFH Flex • $57,169 Base + Super • Monday to Friday 8.30am to 5.30pm

Your new company
Railway and Transport health fund is a smaller, Australian owned mutual (not for profit) health fund with approximately 48,000 members primarily servicing employees of the rail, bus and energy sectors. They have been delivering the best health protection for its members for over 130 years.

Your new role
They are looking for someone to join as a Member Services Consultants to join our Member Care team. The purpose of the role is to be the first point of contact for all members and other stakeholders when they contact the Fund.

What you'll need to succeed
  • Experience within a customer facing role - contact centre, financial services or insurance
  • The ability to work in a fast-paced environment, managing multiple tasks and systems in a digital focused environment
  • Proactive, positive, and enthusiastic nature
  • Strong communication and interpersonal skills with the ability to listen and offer alternative solutions

What you'll get in return
  • $57,169 + superannuation
  • Monday to Friday with standard business hours of 8.30am to 5.30pm
  • Ability to move around and progress after 12 months in the role
  • Fantastic employee benefits such as: 50% health cover, discount on insurance products for family and friends.
  • Flexibility to work from home
  • Office located 5 minutes from station

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2681360


Job Type
Banking & Financial Services
NSW, Sydney CBD
Contact Centres
57169+ super

Talk to a consultant

Talk to Vienna Sogialofa, the specialist consultant managing this position, located in Sydney
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0282269770

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