Lending Manager

Successful members owned bank looking for a lending manager - working from home position. Apply now!

Your new company
This mutual bank has been around for over 50 years. Over the years the bank has achieved some memorable milestones and been recognised with a range of awards that reflect their commitment to members and to being the best bank, one that’s socially responsible and ethical.

Your new role
Reporting to the Team Leader, this position is a member of the Lending Solutions Team within the First Party Lending Channel and a key contributor to the success of the Lending Solutions Team. The role is focused on connecting and supporting our members with their lending needs and helping them win and achieve in all their financial goals by providing consistently great experiences. Duties and responsibilities that will be included in this role are:

  • Completes compulsory training by due date
  • Manages credit applications and leads received via various distribution channels and sources
  • Develops and maintains trusted ongoing relationships with members providing continual updates at milestone stages of the credit application process from lead to post settlement
  • Proactively identifies opportunities to promote and cross sell other Products and Services appropriate to members needs enhancing their financial well being
  • Makes reasonable inquiries about the borrower/s requirements and their objectives and clearly documenting them within the Loans Origination system
  • Makes accurate and compliant credit recommendations in line with all current regulatory and government legislation, the Banks Credit Risk Policy Framework and responsible lending requirements
  • Assesses the information gathered and verifies income and expenditure as appropriate to ensure both the product and level of credit sought is “not unsuitable”
  • Presents quality loan applications complete with supporting documents for assessment
  • Assists with members inquiries relating to the completion and return of all loan and mortgage documentation
  • Manages document storage and maintains file tracking records
  • Demonstrates empathy when advising members of a declined loan decision discussing alternative solutions or possibilities for future applications
  • Supports the Banks Loan Retention strategies by assisting members queries around existing loans
  • Achieves individual KPI's that are linked to the Banks Strategic Plan
  • Reviews weekly credit updates and adopts change as required
  • Keeps abreast of competitors offerings in the market

What you'll need to succeed
Your previous experience in a similar role within this area will lead to your success, as will:

  • FSR Tier 2 – RG146 accreditation (desirable)
  • Cert IV in Finance and Mortgage Broking (desirable)
  • Minimum two years lending experience (desirable)
  • Highly motivated Lending professional
  • Passionate about delivering exceptional member experiences
  • Skilled at seeking secondary sales opportunities
  • Excellent organisational and time management skills

What you'll get in return
n return for your dedication and hard work you'll be rewarded with:
  • Attractive Base Salary + Superannuation
  • Permanent role
  • Friendly team
  • Working From Home Flexibility

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Kim Nguyen at kim.nguyen@hays.com.au,

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2684438


Job Type
Banking & Financial Services
VIC, Melbourne CBD

Talk to a consultant

Talk to Kim Nguyen, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street

Telephone: 99563558

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