IT Support Technician

Desktop Support Technician | 6-month contract | Western Sydney

Your new company
An exciting new opportunity is available for an IT Support Technician in the Health care Industry. This is a 6-month contract likely to be extended, located in West Sydney. The organisation offers a collaborative working environment with excellent facilities on site.

Your new role
The IT Support Technician will provide support via either walk-up, hands-on or potentially remote types of engagement. Whilst based at a specific site, an IT Support Technician may have responsibility for additional sites as well. The role requires wide and deep knowledge in IT Infrastructure, end-user technologies and site environment as well as excellent customer relationship and organisation skills.

What you'll need to succeed
  • Previous experience with End User Engagement - Focal point for customer interaction and support for local IT issues including (but not restricted to) client, mobility, wireless, AV, conference room, telepresence and network connectivity.
  • Walk-up Support – Provide an IT ‘walk-up support’ service, residing at a clearly identified location at the site, to provide end users with skilled troubleshooting for their open IT issues.
  • Hands-on Support - Provide onsite hands and eyes support for other IT teams. This would include providing a local Hands & Eye service for incidents impacting (but not restricted to) network, compute, storage, phones, print services. When needed the IT Support Technician may be asked to travel to other locations.
  • Remote Support - Provide support to remote users through the telephone, Teams and LogMeIn sessions.

What you'll get in return
This job offers an excellent remuneration package for the right candidate.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2678210


Job Type
Technology & Internet Services
NSW, Western Sydney

Talk to a consultant

Talk to Taneka Lewis, the specialist consultant managing this position, located in Sydney City
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0292492278

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