Level 2 IT Support Engineer

Level 2 IT Support Engineer job available | Melbourne South-East | Permanent | Immediate start
Your new company
A growing organisation in Melbourne’s South-East requires a Level 2 IT Support Engineer for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career progression pathways.

Your new role
In this exciting new role, you will be:
  • Providing 2nd level IT support onsite for multiple clients.
  • Supporting a broad range of clients to resolve high level IT issues escalated from the Service Desk.
  • Performing technical support of servers, network and hardware.
  • Assisting with the delivery of infrastructure projects.
  • Delivering a high level of customer service and communication.

What you'll need to succeed
To be successful in your application, you will need:
  • Demonstrated experience of providing level 2 IT support both onsite and remote.
  • Sound knowledge of Office 365, Windows Server, Microsoft Exchange, Active Directory, VMware / Hyper-V and Network troubleshooting.
  • Highly developed troubleshooting and problem-solving skills.
  • Experience working within a Managed Service Provider.
  • A tertiary education in Information Technology as well as Azure, Microsoft, ITIL, Cisco and VMware certifications are beneficial.
  • A current driver’s license and vehicle.

What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package and access to a company car. This organisation prides itself on internal promotion and career development. Do not miss out!

What you need to do now
If you're interested in this role or know of someone that may be, please click ‘Apply Now’ or forward an updated CV to tony.hau@hays.com.au.

LHS 297508 #2687931

Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
VIC, Southern Melbourne
Specialism
Infrastructure
Ref:
2687931

Talk to a consultant

Talk to Tony Hau, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street

Telephone: 0386168496

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