Head of Production

Focus on strategic direction, continuous improvement, quality, cost efficiencies, team leadership.
The Head of Product is responsible for the efficient and effective delivery of the critical path through the strategic and operational management of product management and logistics.

The role focuses on strategic direction, continuous improvement, quality, cost efficiencies, team leadership, implementing and meeting ethical measures and collaborative work across relevant departments and the executive level.


  • Work closely with Design / Merch / COO/ Director as well as suppliers and fabric mills to ensure the best margins can be achieved at bulk stage.
  • Partner with Design and Merch to ensure all the bulk fabrics and products are ordered in time to achieve planned delivery dates.
  • Review and manage supplier base performance and source new suppliers to support business needs and growth.
  • Oversee production schedules, ensuring any potential delivery delays or quality concerns are addressed and resolved at timely fashion.
  • Lead production team to ensure deliveries to each sales channel/ market are met within agreed timeframes and costs.
  • Work with Merch and Finance to ensure the confirmed monthly intake is achieved. Manage and negotiate payment terms for all the suppliers, and work with finance manager on cash flow management without having impact on deliveries, and supplier relationship.
  • Manage key suppliers’ capacity Quality Management Manage and review all quality processes and ensure quality from the development stage to delivery of product in store.
  • Schedule and facilitate regular QC meetings among relevant teams including design production and technical teams to ensure quality standards are met.
  • Manage quality related return rate to agreed rate Manage supplier compliance, and ethical sourcing /auditing process Logistics and 3PL Warehouse Management Manage all the third party service providers to ensure they perform to ASL.
  • Map seasonal shipping plan, guide production team to consolidate shipments where possible, and ensure delivery windows are met at the most cost-effective shipping mode.
  • Monitor all logistics activities required for the timely and efficient distribution domestically and internationally.
  • Closely monitor freight cost and addresses any not agreed price changes with Freight Forwarders and courier service providers.
  • Oversee the management of 3rd Party distribution and ensures processes are carried out efficiently with a focus on reducing costs.
  • Ensure strong communication between production, despatch and warehousing is maintained.
  • Lead monthly WIP meeting between warehouse and to ensure the weekly delivery plans are achievable and resolve any issue that may arise.
  • Review and improve the process of stock movement in and out of 3PL, and ensure inventory shrinkage level is tightly managed.
  • Streamline and improve the current processes to ensure bottlenecking is reduced and the team communication between all departments is strong.
  • Manage all the domestic and international courier services.

Experience Required:

  • 10+ years’ Production experience within a Premium Brand environment.
  • A strong knowledge of Supply Chain and Quality and ability to execute premium fashion design principles.
  • Experience in Factory and Supplier Negotiations.
  • High sense of urgency with strong time management
  • Ability to problem solve and work independently
  • Great verbal and written communication skills Attention to detail and a love of accuracy
  • Have a positive attitude and be a collaborative team player
  • Show a passion for retail and menswear

Joining a premium brand close to Sydney CBD

Attractive leadership package on offer with additional benefits, work closely with COO & CEO.

E: rebecca.south@hays.com.au

LHS 297508 #2587625


Job Type
Retail & Consumer Goods
NSW, Sydney CBD

Talk to a consultant

Talk to Rebecca South, the specialist consultant managing this position, located in Sydney
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0282269852

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