Graduate Wealth Customer Service

Structured training & progression that can see you promoted and salary increase, 3-4 times in first two years!
Your new company
This is a leading global investment firm that is in full growth mode, priding themselves on managing a variety of asset classes from private equity, everyday families to hedge funds. Their aim is to give their customers attractive investment returns and employ world-class people who are dedicated to building a career within wealth and banking.

Your new role
You will be in a fast-paced, high-volume front line service role, helping customers with general enquiries to do with their superannuation and their investments. You will be provided with top-tier training that will see you really make an impact to your customer, and find yourself an expert in the area within months. Some key responsibilities include:
  • Providing excellent customer service by being informative, courteous and professional to all clients
  • Responding to a high volume of inbound calls from Investors, advisers, employers and third parties in a professional manner
  • Modelling subject matter expertise across product lines such as investments, superannuation, annuities and pension accounts
  • Providing customers with accurate product and service information across all

What you'll need to succeed
  • Ideally we are looking for recent-grads who are keen to get their foot in the door within banking or wealth
  • Having exposure to fast-paced environments in contact centre, retail or hospitality is advantageous
  • The ability to start end of May pending background checks
  • A hard-working team-orientated attitude who wants to really make their mark on the bank and its customers
  • PR and Citizens only please

What you'll get in return
  • Fulltime permanent role based in the Sydney CBD - starting salary of $60k + super, can grow to $70k in first 12-18 months with 3-4 promotions available
  • Additional performance based bonus up to 20%
  • Fantastic training and progression opportunities - four-tiered training approach that gives you the opportunity to increase your base salary by 20% and really propel your career in the company
  • Post-training period, you will be able to work flexibly and can have a predominantly WFH role if you desire

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to emmalouise.smith@hays.com.au

LHS 297508 #2651564

Summary

Job Type
Permanent
Industry
Banking & Financial Services
Location
NSW, Sydney CBD
Specialism
Contact Centres
Pay
$60k + super + bonuses
Ref:
2651564

Talk to a consultant

Talk to Emma Smith, the specialist consultant managing this position, located in Sydney
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0290496925

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