Your new company
This is a leading global investment firm that is in full growth mode, priding themselves on managing a variety of asset classes from private equity, everyday families to hedge funds. Their aim is to give their customers attractive investment returns and employ world-class people who are dedicated to building a career within wealth and banking.

Your new role
You will be in a fast-paced, high-volume front line service role, helping customers with general enquiries to do with their superannuation and their investments. You will be provided with top-tier training that will see you really make an impact to your customer, and find yourself an expert in the area within months. Some key responsibilities include:

• Providing excellent customer service by being informative, courteous and professional to all clients
• Responding to a high volume of inbound calls from Investors, advisers, employers and third parties in a professional manner
• Modelling subject matter expertise across product lines such as investments, superannuation, annuities and pension accounts
• Providing customers with accurate product and service information across all

What you'll need to succeed

• Ideally we are looking for recent-grads who are keen to get their foot in the door within banking or wealth
• Having exposure to fast-paced environments in contact centre, retail or hospitality is advantageous
• The ability to start end of May pending background checks
• A hard-working team-orientated attitude who wants to really make their mark on the bank and its customers
• PR and Citizens only please

What you'll get in return

• Fulltime permanent role based in the Sydney CBD - starting salary of $60k + super, can grow to $70k in first 12-18 months with 3-4 promotions available
• Additional performance based bonus up to 20%
• Fantastic training and progression opportunities - four-tiered training approach that gives you the opportunity to increase your base salary by 20% and really propel your career in the company
• Post-training period, you will be able to work flexibly and can have a predominantly WFH role if you desire

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to emmalouise.smith@hays.com.au

LHS 297508 #2651564