Facilities Helpdesk

Leading building services provider seeks service coordinators to join their team to support new contracts won!

Your new company

A leading Australian owned and operated HVAC and servicing company is immediately seeking a temporary to permanent newly created position that could lead to a permanent role at the end of it. This company prides itself on its excellent customer service and reputation within the industry, and if at the end of the 12 weeks you have done a great job, you may be offered opportunities to move into other areas of the business and grow your career.

Your new role

As the Service Coordinator you will be responsible for managing the facilities management helpdesk which involves taking in maintenance requests, scheduling the contractors and technicians for their job’s weekly, and daily.

This involves organising preventative maintenance for jobs that have been requested from clients and customers, taking in calls for reactive requests, scheduling and dispatching technicians for maintenance, essential services management, raising job orders, invoicing, data entry, providing exceptional customer service over the phone and email, ensuring maintenance requests have been rectified in sufficient time and keeping clients up to date.

What you'll need to succeed

  • Prior scheduling or dispatch experience, ideally within trades based business
  • Excellent organisation and time management
  • A great attitude and work ethic
  • Great Stakeholder engagement skills

What you'll get in return

  • An immediate start and full time working hours
  • Excellent team environment
  • Great supportive team to work with and essential services, so full time ongoing work

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please contact Jessica Thatcher at Hays on 0386168450 or email applications to jessica.thatcher@hays.com.au

LHS 297508 #2670441


Job Type
Property & Real Estate
VIC, Melbourne CBD
Facilities Management

Talk to a consultant

Talk to Jessica Thatcher, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street

Telephone: 0386168450

Similar jobs to Facilities Helpdesk

  • Facilities Helpdesk

    Work within an awesome team scheduling techs on commercial and government projects - no two days the same!
    VIC, Melbourne CBD
  • Facilities Helpdesk

    Work with an amazing team in an established Building Services Company who keep winning work!
    VIC, Melbourne CBD
  • Quality Coach - Lending Operations

    Big 4 Bank currently seeking a Quality Coach to join their bright and vibrant team!
    VIC, Melbourne CBD
  • Facilities Officer

    A leading service provider based in a beautiful corporate building seeks a facilities officer asap !
    VIC, Melbourne CBD
  • ICT Service Desk Officer

    Exciting permanent opportunity with the Victorian State Government !!
    VIC, Melbourne CBDAttractive and competitive package