Entry level Banking Positions - Customer Service & Admin

Customer Service & Administration roles available for Top 4 Banks!
Your new company
As an industry leader in financial services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand. With head office located in Melbourne, you will be joining a business that are committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities.

  • Top 4 Bank
  • Temp to Perm opportunity
  • $30-35/hr + super
  • Office located in Docklands & CBD
  • Opportunity to Work from Home
  • Full-time role on a rotating roster
  • Start date: ASAP

Your new roles
1) Customer Service
Receiving inbound calls from existing customers, your goal is to provide exceptional customer service and tailored solutions, whilst adhering to banking compliance guidelines and uncovering future needs for the customer.

Communicating effectively with internal and external stakeholders to resolve any issues. Verifying documentation and inputting data into the database. In addition, undertake any other adhoc administrative tasks required by your manager

What you'll need to succeed
  • Located within 1 hour of Melbourne CBD
  • Full working rights with at least 12 months available
  • Strong ability to listen to the customer's needs whilst operating various systems at one time
  • Has a desire to work towards individual targets and team goals
  • A passion to want to develop your career in the Financial Services
  • Work experience in a team environment.
  • Highly developed communication skills, both written and verbal.
  • Self-starter with a track record of working autonomously.

What you'll get in return
  • In-depth, industry-leading training program onsite
  • Opportunity to work in a Hybrid position after training
  • Ongoing coaching
  • Opportunity for career progression
  • Work for a highly reputable company that promotes a diverse work force and stands by its values.
  • Cross and upskilled to develop your career

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to howard.richards@hays.com.au, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2672439


Job Type
Banking & Financial Services
VIC, Melbourne CBD

Talk to a consultant

Talk to Howard Richards, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street

Telephone: 0390952254

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