Ebusiness Assistant Manager

EBusiness Assistant Manager | Online Boutique

Your new company
A luxury brand known for their elegant designs and timeless nature, showcasing a variety of precious metals and stones. The brand is during a period of high growth within the Australian market and they are looking for people who are driven to grow alongside this rapidly growing brand.

Your new role
Reporting to the Retail Manager, you will lead the day to day operational tasks related to the AU, and omnichannel customer requests. Based on a great understanding of the market and your experience on the online retail platform, you are a Manager who can understand the retail strategy and be responsible for the e-business development, executing value for all clients across the value chain.
  • implement and execute the online retail strategy, support inter vision whilst raising local specifics and escalate local needs to the Region.
  • Monitor industry trends and competitor activities, provide insights and recommend actions.
  • Animate the Online Retail community and visions in the market and promote omnichannel understanding and culture.
  • Define and implement the web strategy in the market and build a detailed understanding of the web business locally.
  • Propose relevant action plans to develop the web business locally focusing on every actionable levers in line with online retail strategy.
  • Align the action plans and sales objectives and guarantee the coordination with Local Digital identity on website content and SEO business strategy.
  • Collaborate with Marketing to adapt global web product assortment planning and merchandising.
  • Strong collaboration and transversal planning with the Marcomms, media and digital teams to support demand generating ecommerce investment and planning.
  • Responsible for CRC sales, service and quality KPI's targets locally.
  • Make sure the management of day-to-day technical and business needs is consistent with the strategy and escalating necessary evolutions.

What you'll need to succeed
  • 5 years of relevant ecommerce business/client relation experience, with client facing experience preferred and 2 years managerial experience.
  • Strong understanding of online and offline customer journey.
  • Ability to communicate with multiple stakeholders.
  • Problem solver and service orientated.
  • Constant "can-do" attitude.
  • Previous experience in retail/luxury consulting is a plus.

What you'll get in return
Being apart of a huge organisation within Luxury that has global presence and considerable career opportunities for growth within the business. The ability to move and grow alongside the business whilst working with a supportive and driven team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Jemma.Mitsias@hays.com.au, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2673286


Job Type
Retail & Consumer Goods
NSW, Sydney CBD

Talk to a consultant

Talk to Jemma Mitsias, the specialist consultant managing this position, located in Sydney
Level 13, Chifley Tower, 2 Chifley Square

Telephone: +61451903430