Customer Service Representative

Customer Service Representative wanted for one of Australia's largest steelmakers in Toowoomba.

Your new company
Hays has partnered with one of Australia’s largest steelmakers, supplying steel building products for residential and commercial projects across the country for over 150 years. Manufacturing an extensive range of products including roofing, walling, guttering, fencing, purlins, and formwork, they are now looking for an experienced customer service professional to join their team.

Your new role
As the customer service representative, you will be front of house assisting customers with their needs and lending your industry and product experience to ensure that they get the best possible service. You will be responsible for functions including:
  • Greeting customers
  • Assisting customers with their requests and helping them make their selections
  • Ensure that the customer has everything required to complete each job
  • Processing of customer orders
  • Taking phone enquiries
  • Data entry
  • General operational administration duties
  • Supporting other members of the customer service team

What you'll need to succeed
To be successful in this role, it would be preferred you have the following:
  • Previous experience in a similar role and product knowledge to assist customers
  • Previous experience in a customer service / sales / administration role
  • Exceptional communication and customer service skills
  • Good understanding or willingness to learn basic computer processes

What you'll get in return
In return, the successful candidate will have the opportunity to work as part of a nationally recognised company that pride themselves on putting their people first. With multiple locations around the country there are opportunities for development across many different career pathways.

What you need to do now
If you're interested in this role, or for more information and a confidential discussion on this role or any of the other roles I am currently working on, contact Jarred Ware at Hays on 0746028960 or email

LHS 297508 #2667700


Job Type
QLD, Toowoomba
Office Support

Talk to a consultant

Talk to Jarred Ware, the specialist consultant managing this position, located in Toowoomba
1/12 Neil Street

Telephone: 0746028960