Customer Service Officer

Customer Service Opportunity for a Huge Financial organisation that specialises in Superannuation!
Your new company
Work for a renowned financial organisation that services the fourth largest pension pool in the world and a leader in their field known for innovation and a high level of service delivery. With an office located in Melbourne, you will be joining a business that are committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities.

  • Large Financial organisation specialising in Superannuation
  • Temp and Perm Opportunities
  • $61,200 Salary Package
  • Office located in Docklands & CBD
  • Opportunity to Work from Home
  • Full-time role on a rotating roster
  • Start date: ASAP

Your new role
The role is to receive mainly inbound calls from existing members, clients, and financial planners. Your goal is to provide exceptional customer service and tailored solutions, whilst adhering to superannuation compliance guidelines and uncovering future needs for the customer.

What you'll need to succeed
To be successful in this role you will be someone who loves interacting with customers and being able to assist with their needs to ensure customer satisfaction. Other key factors to your success include:
  • Previous experience in call centre, retail, hospitality is highly desirable
  • Strong communication skills and phone manner
  • Intermediate computer skills
  • Resilient with the ability to work in a fast-paced environment,

What you'll get in return
In-depth, industry-leading training program onsite
Opportunity to work in a Hybrid position after training
Ongoing coaching Opportunity for career progression
Work for a highly reputable company that promotes a diverse work force and stands by its values. Cross and upskilled to develop your career

What you need to do now
  1. Please complete in a quiet and undisturbed area.
  2. Make sure that before you start the assessment, you have the audio on.
  3. This assessment has to be done in a laptop or PC as it is not mobile friendly.
  4. Please complete in one sitting otherwise you will be locked out.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2658663


Job Type
Banking & Financial Services
VIC, Melbourne CBD

Talk to a consultant

Talk to Howard Richards, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street

Telephone: +61390952254

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