Customer Service & Admin Support Officer

Customer Service & Administration Officer, 6 Month Contract, $32 - $35 + Super, Port Melbourne, Start ASAP

Your new company
A manufacturing company based in Port Melbourne is searching for a Customer Service & Administration Officer to join their team.

Your new role
  • You will answer the phones and handle customer inquiries which are service based questions that are often urgent. They are looking for their queries to be actioned quickly, and for technicians to be scheduled ASAP.
  • You will be managing the inbox and handling internal & external communications
  • Data Entry duties, using SAP & Salesforce
  • Sending Quotes to Clients using SAP & Salesforce
  • Scheduling Technicians
  • Assisting the customer service team with overspill of calls

What you'll need to succeed
  • Excellent phone manner & customer service skills
  • Excellent communication skills both written & verbal
  • Ability to work well autonomously & as part of a team (8 people)
  • Computer Literacy skills (SAP experience desired but not essential)
  • Strong attention to detail

What you'll get in return
  • Training is provided
  • Strong supportive team culture
  • Ability to grow and develop within the business
  • Possibility of Permanent role following 6 months
  • Street Parking Available
  • $32 - $35 + Super
  • 8am - 4:30pm | Mon - Fri
  • Full Time Office Hours (NO HYRBID - Essential workers)
  • ASAP Start

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Samantha.Leeson@hays.com.au.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2685395

Summary

Job Type
Temporary
Industry
Manufacturing & Production
Location
VIC, Melbourne CBD
Specialism
Office Support
Ref:
2685395

Talk to a consultant

Talk to Samantha Leeson, the specialist consultant managing this position, located in St Kilda Road
Suite 4, Level 6, 437 St Kilda Road

Telephone: 0398045717

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