Client Service Officer

Exciting opportunity for a Client Service Officer to join the team based in Dubbo.
Role Title: Client Service Officer
Salary: $39.56 per hour plus superannuation
Location: Dubbo
Contract: 4-months

Your new company
Hays have partnered with a local government agency you will be supporting the client service delivery team. The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions. They are seeking a Client Service Officer who can join their team on an immediate start, based in Dubbo.

Your new role
Your day-to-day duties will include:
  • Managing conflicts and expectations of clients and their advocates.
  • Work directly with clients and their advocates to provide advice and assistance.
  • Work collaboratively with internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.
  • Manage client information to ensure confidentiality, accuracy and integrity.
  • Planning and prioritising workloads to meet deadlines in a demanding workplace.

What you'll need to succeed
  • Previous experience as a Client Service Officer or similar role.
  • Ability to multitask, manage completing deadlines and priorities tasks accordingly.
  • Proficient in Microsoft Work & Excel.
  • Excellent verbal and written communication skills, and an advanced proficiency with time management.
  • Meticulous attention to detail and accuracy.

What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to , or call (02) 4925 3990.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2665361


Job Type
Government & Public Services
NSW, Regional
Contact Centres

Talk to a consultant

Talk to Mikaela Tilston, the specialist consultant managing this position, located in Newcastle
Suite 301A, Level 3, 251 Wharf Road

Telephone: 49253990

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