Client Relationship Officer

Client Relationship Officer – Banking, Fin Serv & Customer Service - Gold Coast – Sal. $60K + Super
Your new company
This company based on the Gold Coast is one of Australia’s leading mortgage lenders and they are seeking a permanent full-time Client Retention Officer to support and liaise with clients and key account holders. Salary on offer is $60K + Super.

Your new role
Reporting directly to the team leader of customer care, you will be responsible for client retention and renewal, communicating primarily with the company’s various broker and funder clients. Not only will you respond to incoming enquiries, you will also engage in proactive outgoing engagement, contacting clients to secure brand loyalty and retain customer relationships. Additionally, you will ensure minimum satisfactory business margins are met.

What you’ll need to succeed
You may have a degree or background in Accounting / Finance or Banking OR maybe you will have worked previously in a bank or financial services institution and possess experience and skills as follows:
  • Experience or understanding of homes loans / mortgages
  • Excellent communication skills
  • Strong problem-solving and negotiation skills
  • Attention to detail
  • Ability to process numerical data

What you’ll get in return
You will be rewarded with:
  • $60,000 + super
  • Supportive, inclusive and easy-going team environment
  • Upon completion of probation period, two days’ work from home
  • Nearby parking $5 per day – opportunities for basement parking hire
  • Casual Friday dress-code
  • Regular team morning tea’s, lunches, after-work celebrations
  • Social club encouraging team interaction outside work

What you need to do now
If this role aligns with what you’re seeking, please click ‘apply now’. Alternatively, if you would like further information or wish to discuss the position further with our Hays consultant, please call Olivia (07) 3231 2621, or email for a confidential conversation.

LHS 297508 #2667642


Job Type
Banking & Financial Services
QLD, Gold Coast

Talk to a consultant

Talk to OliviaJane Plunkett, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street

Telephone: +61732312621

Similar jobs to Client Relationship Officer

  • Roads & Highways Engineer

    Experience in delivering major infrastructure projects across the transport industry.
    QLD, Gold Coast
  • Accounts Payable and Payroll Officer

    An experienced Accounts Professional is needed for a growing and reputable Gold Coast company.
    QLD, Gold Coast
  • Accounts Officer

    An experienced Accounts Officer is needed role a role in the heart of the Gold Coast!
    QLD, Gold Coast
  • Customer Service Administrator

    Join a dynamic and fun cultured team as their newest Customer Service Rep on the north Gold Coast!
    QLD, Gold Coast
  • Senior Workforce Management Officer

    Great opportunity to join a government body and provide workforce/recruitment advise and support
    QLD, Gold Coast