Claims Consultant

Temporary Insurance Position | $31.25 per hour | Work from Home and Melbourne CBD |
Start your Career in Insurance!

Your new company

Working for Australians largest general insurance organisation with well-known and reputable brands are seeking Claims Consultants who share the same values in customer service to join their team on a short term temporary basis.

Your new role

While handling enquiries, informing customers on the progression of insurance claims and keeping accurate records, your duties will include but not limited to:
  • Lodgement of claims
  • Assessment and settlement of claims determining policy coverage
  • Investigate, assess and negotiate cases on an individual base
  • Liaising with internal and external parties throughout the investigation of the claim
  • Working to meet set key performance indicators

What you'll need to succeed

To succeed in this role you will have a genuine interested in helping people with the confidence to make decisions that are line with policies. Key skills you will bring to this role to handle claims efficiently include:
  • Excellent customer service skills and ability to build rapport with third parties
  • Good communication and negotiation skills
  • High attention to detail
  • Strong time management
Previous experience in insurance is desirable however a background in retail, hospitality or contact centres is also advantageous.

What you'll get in return

You’ll be working as part of a vibrant team in an office located close to cafes, bars and public transport. Your hours will be from 9am – 5.30pm working Monday through to Friday.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to cedar.boyd@hays.com.au, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


LHS 297508 #2662484

Summary

Job Type
Temporary
Industry
Insurance
Location
VIC, Melbourne CBD
Specialism
Energy
Ref:
2662484

Talk to a consultant

Talk to Cedar Boyd, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street

Telephone: 0396049667

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