Claims Consultant

Customer Service Role - 6 Month contract - Hybrid Work Arrangement - $31.25p/hr + Super - Full Time

Your new company

Are a highly established and well recognised insurance company who are looking to recruit a Claims Consultant to join their Brisbane team. The position they are looking for is on a 6 month temporary contract with the opportunity for permanency or extension. Our client is looking for someone who can work full time hours, Mon - Fri for a total of 37.5 hours per week with work from home flexibility.

Your new role

Day to day you will report to the team lead and be responsible for:

  • Taking inbound and outbound calls
  • Corresponding with relevant stakeholders to provide updates on claims progress
  • Update relevant CRM system
  • Gathering and documenting relevant information
  • Assist and support other team members


What you'll need to succeed

  • Prior customer service preferred with call centre experience desirable
  • Be able to handle various systems and processes
  • Excellent interpersonal and communication skills to manage customers over the phone
  • Ability to work in a team/ KPI environment


What you'll get in return

  • Work from home flexibility
  • Comprehensive training
  • Convenient location amongst restaurant, public transport and shops.
  • Benefits and discounts


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

LHS 297508 #2666654

Summary

Job Type
Temporary
Industry
Insurance
Location
QLD, Brisbane CBD
Specialism
Contact Centres
Ref:
2666654

Talk to a consultant

Talk to Chloe ODowd, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street

Telephone: +610732433095

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