Claims Consultant
Customer Service Role - 6 Month contract - Hybrid Work Arrangement - $31.25p/hr + Super - Full Time
Your new company
Are a highly established and well recognised insurance company who are looking to recruit a Claims Consultant to join their Brisbane team. The position they are looking for is on a 6 month temporary contract with the opportunity for permanency or extension. Our client is looking for someone who can work full time hours, Mon - Fri for a total of 37.5 hours per week with work from home flexibility.
Your new role
Day to day you will report to the team lead and be responsible for:
- Taking inbound and outbound calls
- Corresponding with relevant stakeholders to provide updates on claims progress
- Update relevant CRM system
- Gathering and documenting relevant information
- Assist and support other team members
What you'll need to succeed
- Prior customer service preferred with call centre experience desirable
- Be able to handle various systems and processes
- Excellent interpersonal and communication skills to manage customers over the phone
- Ability to work in a team/ KPI environment
What you'll get in return
- Work from home flexibility
- Comprehensive training
- Convenient location amongst restaurant, public transport and shops.
- Benefits and discounts
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
LHS 297508 #2666654
Summary
- Job Type
- Temporary
- Industry
- Insurance
- Location
- QLD, Brisbane CBD
- Specialism
- Contact Centres
- Ref:
- 2666654
Talk to a consultant
Talk to Chloe ODowd, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street
Telephone: +610732433095
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