Casual Customer Service Officer

A well-reputed company is seeking casual part time Customer Service Officer to join their team

Your new company
This company specialises in providing a range of health and safety services for organisations including drug and alcohol testing, employee vaccinations and Covid-19 initiatives such as temperature screening. They also offer a variety of health and safety training and education courses for companies.

Your new role
This role will include providing a high level of service to their customers via telephone and email enquiries. Some of your responsibilities will include:
  • Answering phone calls and responding to queries in a timely manner
  • Responding to emails
  • Processing payments and managing collections
  • Entering data to various systems
  • Liaising with external vendors and scheduling appointments
  • Additional administration duties as required

What you'll need to succeed

You will require the following skills and attributes to be successful in this role.
  • Previous experience working in a contact centre
  • Strong written and verbal communication skills
  • Exceptional attention to detail
  • Computer skills including, typing skills, excel use, outlook use and skype use
  • Demonstrate the ability to learn quickly and work over multiple systems
  • Demonstrated the ability to work in a team while also being able to work autonomously

What you'll get in return
An ongoing casual contract where you will be working part time hours. It is a 24/7 contact centre where you will be required to work during weekends and after hours. Temporary and Contract workers through Hays also enjoy a wide range of benefits including:
  • Weekly pay cycles
  • Nominated choice of superannuation fund
  • Online timesheet submission and approval
  • No hidden fees or costs for our services
  • Regular contact with local Adelaide consultants throughout the duration of your assignment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2675593

Summary

Job Type
Temporary
Industry
Healthcare & Medical
Location
SA, Adelaide
Specialism
Contact Centres
Ref:
2675593

Talk to a consultant

Talk to Anamika Setaluri, the specialist consultant managing this position, located in Adelaide
Level 17, 11-19 Grenfell St

Telephone: 0872214173

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