Your new company

With a global presence in 81 countries, our client is an innovative retailer who provides technical solutions to its industry. Changing popular culture, and enhancing the retail experience, product excellence and customer service is their ultimate purpose. Due to a large growth, they are seeking a passionate, energetic, and forward-thinking Assistant Store Manager to join their boutique store, based in either Perth or Karrinyup.

Your new role

As Assistant Store Manger you will be reporting to the Boutique Manager and help to create seamless day to day running of the Boutique store. You will be working cohesively with your sales team to grow sales and profit performance, by providing product knowledge and solutions, to the end user. Your key responsibilities are:
• Ensuring that every customer that walks into your store has an excellent customer service experience
• Ensure smooth and efficient store operations on a day-to-day basis, that reinforce a seamless customer experience
• Providing feedback and mentorship to your team to help with their professional and personal development
• Encouraging and motivating your sales team to bring their best selves to work, and ensuring they are working to meet the stores key KPI’s and targets
• Support your sales team and Boutique manager
• Responsible for maintaining a pleasant working environment, by providing Daily briefings, role-modelling and following health and safety procedures
• Assisting Boutique manager in rostering, briefings, and is the key representative in their absence
• Responsible for delegating daily tasks and overseeing front and back of house activities
• Assisting and dealing with any customer inquiries and complaints

What you'll need to succeed

• You have strong leadership skills and the ability to lead by example
• You have strong communication skills, both verbally and written
• You bring a positive and energetic attitude
• You can work autonomously and set your own goals
• A customer centric approach- ensuring your customers have a great time dealing with you
• You can handle and overcome objections
• The ability to drive key sales outcomes
• You can mentor and coach others whilst building relationships based on trust and empathy
• You can work under pressure and in a fast passed environment
• You have good time management and organisational skills
• You come from a retail background and have experience in management- desired but not essential
What you'll get in return

• Competitive salary and benefits
• Commission based on personal performance
• Welcome gift after 3 months’ probation period
• Monthly store allowance
• Staff discount
• Friendly and energetic working environment

What you need to do now

If you’re interested in this role, click ‘apply now’ or send an up-to-date copy of your CV to
Brydie.Allen@hays.com.au

LHS 297508 #2679782