Your new company
Hays is currently partnered with a federally funded organisation to recruit a multiple Payments Officer to join them for a term of 16-months in a full-time capacity.

Your new role
This role will provide operational and administrative support. The Payments Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve enquiries. Responsibilities will include:

• Investigating and resolving outstanding payment requests that have been rejected through the myplace provider and participant portals.
• Engaging with internal and external stakeholders to resolve payment enquiries.
• Processing manual payments to providers and self-managed participants.
• Working to resolve payment issues, guided by legislation, policies and standards, and
• Payments Branch Standard Operating Procedures (SOPs).
• Contribute to decision-making within the team/work area.
• Consistently meeting team and individual work resolution targets.
• Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.
• Maintaining an awareness of government decision-making processes, Agency guidelines and regulations.

What you'll need to succeed
To be considered for this role, you will have:

• Demonstrated payroll experience or similar.
• Highly developed organisational skills
• Previous experience completing administrative duties
• A friendly phone manner
• Ability to work as part of a team and autonomously

*Due to the nature of our client, for this role you MUST be an Australian Citizen

What you'll get in return
This role offers you an attractive hourly rate of $44 per hour + 10.5% super, a 16-month placement and full-time hours. Contract workers through Hays also enjoy a wide range of benefits including:

• Weekly pay cycles
• Your nominated choice of superannuation fund
• Online timesheet submission and approval
• No hidden costs or payroll deductions for our services
• No invoicing required for Pty Ltd holders
• Regular contact with Geelong based consultants throughout the duration of your assignment

What you need to do now
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply.

If you're interested in this role, click 'Apply Now' to submit an up-to-date copy of your CV. For further information about this role, please contact:

Billy Matic T: 03 5226 8021 E: billy.matic@hays.com.au

LHS 297508 #2683090