Application Support Analyst

Permanent role as Application Support Analyst with a global financial services company.
Your new company

This is a well-established and respected financial institution. Their Sydney CBD office offers a world-class working environment with state-of-the-art office facilities.

Your new role

You will be part of an IT – Service Delivery team, providing production support for all in-house applications and interfaces, involvement in the delivery of projects, and provision of BCP solutions.
The responsibilities of the role include:
  • Application Support of all in-house business applications and interfaces
  • Application Support of technical components in 3rd party applications used by their business
  • Application support during business hours & rostered after-hours support
  • Respond to alerts raised by application monitoring, investigate and resolve
  • Adhere to ITIL best practices for incident management
  • Monitor application & interface performance and identify improvements to be implemented
  • Ensure database performance, replication, and data backups are operating efficiently
  • Maintain in-house alerting systems to ensure production monitoring captures all system
  • exceptions

What you'll need to succeed
  • Experience in Financial Services.
  • Experience in 2nd / 3rd level application support.
  • Experience with SQL Server. It is of the essential need to understand and write SQL code.
  • Experience in DB maintenance tasks, replication, and DB backups.
  • Experience with Microsoft Biztalk is preferable.

What you'll get in return
  • A competitive salary
  • Permanent position within the Sydney CBD office
  • Great culture and a flexible workplace

What you need to do now

If you're interested in this role, click 'apply now to forward an up-to-date copy of your CV, or contact Lola Costa on 02 9249 2286 or Lola.Costa@hays.com.au for further information. If this job isn't quite right for you, but you are looking for a new position, please get in touch with us for a confidential discussion on your career.

LHS 297508 #2687644

Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
NSW, Sydney CBD
Specialism
Technology
Ref:
2687644

Talk to a consultant

Talk to Lola Costa, the specialist consultant managing this position, located in Sydney City
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0292492286

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