After Hour Support Analyst

After Hour Support Analyst - 1 year contract - WFH hybrid

Your new company

This State Government Organisation is currently looking for After Hour Support Analyst to join their Service Desk Team in a year contract. This organisation is located in Parramatta area. You will have the opportunity to work as a part of a large state government organisation of NSW.

Your new role

As an After Hour Support Analyst, you will be responsible for answering the phone and being that first point of contact providing top tier customer service. In this role you will be providing Level 1 technical support to their customers and will be working on rotating shifts covering 24/7 hour operations. You will have the opportunity to have the experience of handling problem management and coordination of the service desk team.

What you'll need to succeed

  • Minimum 1 years of experience in Level 1 technical support
  • Previous experience in with Office 365, Active Directory and Windows10
  • Ability to work on rotating shifts covering 24/7 hour operation
  • You need to be a permanent resident / citizen of Australia to apply for this role
  • Excellent communication skills
  • Excellent customer service skills

What you'll get in return

  • Higher hourly rate
  • Opportunity to work as a part of a state government organisation
  • 1 year contract

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Takumi Sugiyama on 02 9048 8942 or email

LHS 297508 #2676332


Job Type
Technology & Internet Services
NSW, Western Sydney

Talk to a consultant

Talk to Takumi Sugiyama, the specialist consultant managing this position, located in Sydney
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0290488942

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