Admin Officer

Hays is proud to be supporting NAB in the recruitment of an Admin Officer. Apply today!

Your new company
To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include, Excellence for Customers, Grow Together, Own It, Be Respectful.

Your new role
As a ATM Deposits Officer at NAB, your main responsibilities will include:
  • You will be responsible for processing ATM Deposit Disputes. For example, when a customer has deposited funds into an ATM and they have gone missing, have not gone to the right account, the wrong amount has been deposited etc.
  • Regularly liaising with the contact centre team & branches to resolve disputes
  • Making corrections to customers account information
  • Applying your investigative skills when further information is required
  • Processing chargebacks
  • Managing a busy workload and a high volume of disputes
  • Ability to work over a variety of systems

This is a 12 month full time contract paying $31.25ph. You will work standard business hours between 8am – 5pm between Monday to Friday. This is a hybrid role and you will be required to be in the office in the Docklands twice a week. This role will commence on the 11th July.

What you'll need to succeed
In order to be successful in this role, you will have:
  • A background in banking would be preferable.
  • Excellent verbal & written communication skills
  • An investigative mindset with excellent problem solving skills
  • Resilience
  • Excellent stakeholder relationship management

What you'll get in return
In exchange for your commitment, you will be offered extensive training. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2665864


Job Type
Banking & Financial Services
VIC, Melbourne CBD

Talk to a consultant

Talk to Grace Adamson, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street

Telephone: 0396049551

Similar jobs to Admin Officer

  • Operations/ Area Manager - Cleaning Industry

    Calling all high energy, career driven and ambitious candidates! We have an exciting new position for you
    VIC, Melbourne CBD90,000 - 120,000 + Super + Vehicle
  • Project Support Officer

    Exciting 12 month opportunity!
    VIC, Melbourne CBD
  • Customer Service & Admin Support Officer

    Customer Service & Administration Officer, 6 Month Contract, $32 - $35 + Super, Port Melbourne, Start ASAP
    VIC, Melbourne CBD
  • Administration Assistant Planning and Infrastructure

    Administration Assistant
    VIC, Melbourne CBD
  • Executive Assistant

    Executive Assistant providing support for Director within a State Government organisation
    VIC, Melbourne CBD